Q & A

How much wallpaper should I order?

We make the wallpaper into panels instead of by the roll. We recommend that you measure the height and width of your wall to check how much wallpaper is needed, before placing an order. Please don’t hesitate to contact us if you are unsure, we are happy to help. It is best to add an extra 2 centimetres to each measurement as some walls aren’t 100% straight. Then you can easily trim the wallpaper with a craft knife.

Please contact us if you would like to have a custom order made. Each wallpaper panel can be made to fit the height of your wall. Please send us the height and width measurements of your wall for a free quote! Visit our ‘About’ page for more information.

Can I have larger wallpaper panels made?

As the wallpaper is made to order we can easily customise the size of each wallpaper panel to fit your wall’s height. Visit our ‘About’ page for more information.

Payment and Pricing:

Online payments are processed by PayPal. You can still pay with your credit card if you do not have a PayPal account.

If you choose Direct Bank Transfer, you will see our bank details at the end of the Checkout process. Please use your Order ID as the payment reference. Please note that as the wallpaper samples and panels are made to order your order won’t be made or shipped until the funds have cleared in our account.

All prices are quoted in New Zealand Dollars (NZD). BC Magic Wallpaper has the right to change the prices on this website without notice.

Shipping:

Orders will be ready to be shipped within 1-2 weeks after the payment has been received and the pattern has been confirmed.

If you require the products urgently, please contact us before placing an order.

Sample Orders:

We send all of our sample orders with New Zealand Post via standard untracked shipping. New Zealand Post have a delivery target of 2-3 weeks for international delivery and 10 working days within New Zealand. Please contact us if your order does not arrive within that time frame. We are happy to send you a replacement free of charge.

Wallpaper Orders:

We recommend tracked shipping for wallpaper orders. Orders are sent with New Zealand Post, either via standard post or tracked post depending on the option chosen by the buyer at check out. New Zealand Post have a delivery target of 2-3 weeks for international untracked shipping and 1-2 weeks for international tracked shipping.

Do you ship internationally?

Yes we ship internationally!

Returns & Exchanges:

We gladly accept cancellations – Request a cancellation within: 24 hours of purchase.
We don’t accept returns or exchanges. But please contact us if you have any problems with your order. If there is a manufacturer fault present we will happily remake your order.

 

Does this pattern come in other colours?

All of our wallpaper patterns and stickers are made to order. This means we can easily alter the colour of any design at your request. See the ‘Custom Colours’ section on our About page for more information. Please feel free to contact us to discuss your specifications and ideas.  Email us at: info@magicwallpaper.co.nz or via the contact page.

How is the wallpaper installed?

BC Magic Wallpaper is designed to be DIY friendly, no handyman or paste needed! See our ‘About’ page for our wall preparation and installation instructions.

 How do you remove BC Magic Wallpaper?
Peel the wallpaper off of the wall slowly, one panel at a time. Like how you would peel off a sticker.
Leave a Reply

Your email address will not be published. Required fields are marked *